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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst Customer Service experience EVER,
All I want to do is return 2 phones!! I have now made 3 calls and wasted over 4 1/2 hours of my time. The issue STILL has not been resolved!! Fido just needs send me a simple email with the prepaid mailing instructions but it's been 4 days and ...
fido has been increasing my phone bill in the last year!
first increased from 55 to 58 and then 58 to 62life takes away and i did not noticei think this is disgusting behavior, tried to call customer service and they just hang up on me
Terrible customer service
Yesterday i called the CS to see if there is any good offers to benefit from since my contract is coming to an end in January, i spoke to a representative which gave me options to choose from to have a new phone (S20+plan)! The offer says i can benef...
Phone scam attempt
I got a call from 6473672099 where they claim that they are from Fido and they are offering a discount on my plan. However they asked how much I pay for my current plan, they thought that I have one line and they asked for my postal code. I have buil...
Resolved! Son Travelling to US - Can he use his phone
My Son (15 year old) is travelling to the US is a week or so. He has Pixel 6 - it shows LTE/LTE+. Fido account (12 GB/$60) Will this work for roaming in the US? Is there anything I need to do beforehand to ensure the roaming will work? Or does he...
