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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Regarding international call charges

Hi, I am new to fido. Its been over a month I am using fido. The day when I bought the plan along with the phone XS, I was told by a customer service representative over the phone that fido will give me 1000 mins international free per month on top o...

Guneet1 by I'm a Participant Level 2
  • 1466 Views
  • 7 replies
  • 0 likes

Resolved! Fausse facturation

Fido m'a chargé une facturations internet que je n'ai jamais faite à tel aviv puisque je me connectes toujours sur le Wi-Fi de l'hôtel

Abderrahim51 by I'm a Contributor Level 1
  • 215 Views
  • 3 replies
  • 0 likes

Resolved! File a complaint

I need to file a formal complaint as my issues have not been resolved by email or chat.Each time I ask to have a supervisor call me but no one does.  How do I file a complaint?

funkyfryz by I'm a Participant Level 1
  • 593 Views
  • 3 replies
  • 3 likes

Samsung S22 backordered?

I ordered a phone at the end of September. I received an email on October 7th saying another email will follow when the item ships. It has been 3 weeks now and I have heard nothing. Unacceptable. Is this happening to other costumers as well?

antarams by I'm a Participant Level 1
  • 148 Views
  • 1 replies
  • 0 likes