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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
EXCLUSIVE OFFWE CONFIRMATION EMAIL?????
Hi I received exclusive offer and I just upgraded It said they will send me email. In a meantime I can enjoy the new upgraded plan... but when I checked my account the plan is still the old one and I didn't receive email about plan change... is that ...
Fido rep won’t cancel my account due to technical issues
Can someone explain to me how this behaviour is okay? I reached out to Fido support and explicitly stated that I wanted to cancel my Fido account. This was the response: "Unfortunately, as this time we are having some technical issues where we are un...
Scam FIDO call?
I recieved a call from FIDO customer retention about promotional offers and requested for personal information. Not sure if it was a scam call if anyone can confirm. +1 (833) 447 6456
Resolved! Roaming in Cuba
Am i able to use my phone/data in Cuba? If so how.much would it cost?
Plan change pending
I called earlier in the month and the rep said they had changed my plan to the 45$ 5gig plan that was available and it was to be completed by the 22nd of July. When I logged in it did say "PLAN CHANGE PENDING" and confirmed by another rep. when I ...
