OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Regarding international call charges
Hi, I am new to fido. Its been over a month I am using fido. The day when I bought the plan along with the phone XS, I was told by a customer service representative over the phone that fido will give me 1000 mins international free per month on top o...
Resolved! Fausse facturation
Fido m'a chargé une facturations internet que je n'ai jamais faite à tel aviv puisque je me connectes toujours sur le Wi-Fi de l'hôtel
Resolved! File a complaint
I need to file a formal complaint as my issues have not been resolved by email or chat.Each time I ask to have a supervisor call me but no one does. How do I file a complaint?
Samsung S22 backordered?
I ordered a phone at the end of September. I received an email on October 7th saying another email will follow when the item ships. It has been 3 weeks now and I have heard nothing. Unacceptable. Is this happening to other costumers as well?
Is it possible to show data usage stat on the website after data is paused?
As it turns out the website cannot display a line's current data usage stats in case all available data has been used. This prevents me to look at when I run out of data and what was data usage around that time. This is very inconvenient as I have to...
