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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

change of delivery address

I am waiting for more than 3 hours, with multiple disconnectings on someone who can change the address on the Fedex waybill. This is so ridiculous. Fido write down someones telephone number and have decency to call that person back! 

Berry2 by I'm a participant level 1
  • 440 Views
  • 1 replies
  • 0 likes

Resolved! Question About International Travel Plan That Is Unclear...

I'm travelling internationally soon and want to be able to use my current phone and data plan in the new location (which I have checked and is eligible for the Travelling Interionally plan of $15.00/day).The thing that is unclear to me is that it tel...

Kulimar by I'm a participant level 1
  • 1047 Views
  • 1 replies
  • 0 likes

Resolved! Someone is trying to change my PIN

I have received an email saying you have requested to change the PIN which I haven't.Someone is using my information and trying to change the PIN. I tried to login to my account but it is locked/suspended as the fraud person tried to access my accoun...