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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
unable to reach customer service for billing questions
I was not able to reach customer service representative from billing department. please help here. I have received unexpected billing charges and want to clear up on the same. Thanks.
Phone cut off and victim of scam
So I got scam by someone acting as fido I payed a $500.00 bill now my phone got cut off by fido I got no notice from fido that my phone is being turn off, no apology for being scammed, I been a customer for 4 years and thats how I get treated.
Unprofessional Agents
I have had my fair share of issues with Fido. When I come on-board I am welcomed , but as soon as I start making basic requests or changes, the agents consistently misinform me fail to explain the charges involved in whatever plan they are talking ab...
Fraud? Sent an iPhone 15 pro but didn’t order one?
Has anyone else received a promotional call from someone claiming to be Fido/Rogers rep indicating you can get 40% off on all your lines? When you agree, they tell you that their system is down and to ignore any emails and to look for documents comi...
Resolved! 14378751681 claims to be Fido. Is this legit?
Text offers a compensation of $5/month to all customers who did not accummulate late fees. Provides a link to myfido-billreview.com. When I enter that address into my desktop web browser, I get the general Google Search page. On the phone browser, I ...
