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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to get SMS history
For legal proof, I need to get past 365 days Text message history from Fido between me and someone through my phone and his phone in the past year. Please tell me who should I do or my lawyer. much appreciated
Resolved! Changing plan
Hello. I keep getting offers to change my plan and I want to but I cannot keep my discounts if I change my plan online. I should be able to change my plan and keep my discounts. Now I have to call and I don't have time to sit on hold. Please make so ...
Resolved! Is the phone mine after 24 months?
Hi there i just purchased a new iPhone 14 Plus on the fido payment program. I was offered a special deal, $10 extra on my existing plan for 24 months. My question is, after paying the additional $10 plus taxes for 24 months, is the phone mine ? No ad...
Resolved! Phone says International Messaging Included.
My phone says I have International Messaging Included, does this mean I can send messages to the states? I got charged for a call to the States last month, so I'm a bit confused. If It doesnt mean I can send the messages charge free, how much is the ...
Let's talk loyalty Plans and Programs
I've been with Fido for a long time. A really long time for today's mobile customer profile- 25+ years. Unfortunately, I still am being offered plans that are available to every newbie on the street. I suppose there is plenty to debate about why I've...
