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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
1000 free international minutes
I need a clarification about the 1000 international minutes. I know it I can make an outgoing call to the US and a limited number of other countries within the 1000 minutes allowance.Clarification needed as in -1) What countries are included for this...
Worst delivery service and customer service
I have been a Fido client since 2018. I recently had an extremely frustrating experience with my last purchased device trying to change the delivery address. Initially, when I contacted customer service to update the address before the item shipped,...
Recovering Canceled Line
Hi, I wanted to find out if it is possible to recover a canceled phone number within the time period before it goes back into circulation. To be more specific, is it possible to open a new line with the same phone number as a previously canceled line...
Bill
I have changed from fido to another provider and the bill from fido was carried forward for that month to the new bill from the other provider and I paid that. After that today I got another bill from fido today. I don't know why I got billed after m...
Prepaid Voucher Card with Post-paid Account
Hi, I recieved a giftcard about a month ago from my S/O which was an $100 Fido voucher card. This gift ended up being more of a headache than I expected. This was her first time getting a fido giftcard which she assumed was like a top-up card for a p...
