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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wrong billing
I was shopping online as a new customer.1. On your web-site I found that $45. fee would be waived for the online shopping. Today I got the bill that includes $45.2. I was told that my monthly payment for the financed device would be $55. + tax. Today...
Scam
I have received a text from 819 469 5786 saying I have been over charged through iMessage this is a scam - yes?
Fido Cuatomer Service Hours
Two different customer reps told me that they will be open till midnight and when I call them at 10 PM the machine says that the hours of operations are only till 9 PM. It is annoying as it was on the same day I call them that they tell me they'll be...
Wrong phone being sent to me and 0 follow-up
The wrong phone has been sent to me last Friday and I've been told that I would get a call back this Monday to help me sort everything out. I did not receive any call and had to call back twice on Monday and Tuesday while being transfered to Rogers d...
Fido Support Absolutely Atrocious
I have to unfortunately say that Fido's support recently has been nothing short of atrocious. Literally sat waiting for a chat agent for multiple hours and Fido is the ONLY company I've ever used for Chat that will disconnect you while waiting for an...
