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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24179 Views
  • 0 replies
  • 8 likes

Resolved! Porting a number from some1else's phone......

hi all.   I just opened a line with fido on my name, using my credit card to give it to my GF. now she wants to use her old cell number on new phone. but it's on my name.   If I bring her with me and piece of id for both me and my gf,    Will I be ab...

zard88 by I'm a participant level 1
  • 3007 Views
  • 3 replies
  • 0 likes

Resolved! Non-working "new"(refurb) phone

I had a problem with the Battery on my Nexus 4. It drained completely and it wouldn't turn back on. I sent it for repair and someone (fido, LG or Purolator) broke it (it was droped and the glass backplate broke). They gave me a "new" Nexus 4 to repla...

Daphnee by I'm a participant level 2
  • 4203 Views
  • 5 replies
  • 0 likes

Resolved! Contract Fee

Today is December 5, 2013... my fido contract will end january 15 2014.. I am currently at Prince Albert Sackatchewan, and Fido network signal here is not really good.. So i am planing to move my number to Koodo or Virgin.   How much contract fee for...

YARIZU_35 by I'm a participant level 1
  • 2112 Views
  • 1 replies
  • 0 likes

Resolved! Can't Access Phone Bill or see credit on phones

I'm not getting any phone bill/invoices by mail or e-mail and I can't access them on my account either. When I go on my account, there's no option to see a bill or even set up billing.   Also, I had an old $15 plan but got two new phones with a hardw...

shbno by I'm a participant level 1
  • 2255 Views
  • 1 replies
  • 0 likes