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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24146 Views
  • 0 replies
  • 8 likes

What sparked the sudden big increase in prices?

Both of my parents are with Fido with recently expired contracts.   I was going to get them signed up with new phones on the $39 plan but unfortunately it has disappeared.   Any possibility this offer will show up again in the near future? They both ...

YVRNJB by I'm a contributor level 1
  • 3015 Views
  • 2 replies
  • 0 likes

Extremely Disappointed - Policy Changes

Today, I received a text from Fido, saying I am eligable for a upgrade since Its been 2.5 years my contract started. I had inquired about upgrades a few months back, and they said I would be eligable in July. After I received the text, I talked to a ...

xZhongCheng by I'm a participant level 2
  • 5070 Views
  • 7 replies
  • 2 likes

Resolved! Iphone 5 cellular data

Hi i have an iphone 5 and have a plan of 25$ on fido, i wanna know if im gonna get charged for turning on cellular data cuz i cant send a picture to my texts.     ***Edited to add labels***

ricey by I'm a participant level 1
  • 2286 Views
  • 1 replies
  • 0 likes

Resolved! My international texts to Honduras no longer getting through

I routinely text my daughter in honduras. Recently the texts have often been delayed being received either a few hours or a day later This past week they are not being received at all. I receive texts from the number with no problem My daughter has n...

d333 by I'm a participant level 1
  • 1911 Views
  • 1 replies
  • 0 likes