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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23943 Views
  • 0 replies
  • 8 likes

Fake promotion?

Got a message from 4735 said I can get 10GB Data for free if I claim it through fido.li/FreeData. Did it and the website directed me to my account summary without the so-called promotion link.  

VickiT by I'm a participant level 1
  • 721 Views
  • 1 replies
  • 0 likes

Change shipping address

Hi, I have placed an order today but changed shipping address yesterday evening. I don't want my device to deliver on the old address .. can you help me

ritugoyal by I'm a participant level 1
  • 738 Views
  • 1 replies
  • 0 likes

Resolved! Text with only link in it

Hello,   I just received a text from unknown number (+ 1 (204) 215-0487) with just the following text (https://cli.re/B5zqwB). I don’t know what is that, it might be a scam but I don’t know and I thought I need to ask someone.   Thank you for your ad...

MohdQushou by I'm a participant level 2
  • 1740 Views
  • 3 replies
  • 0 likes

Resolved! Samsung promo

Hey I understand the whole bill credit thing but I find when I go to check out to upgrade my phone the price gose from $50 (with credit down to $15) to showing its $56 a month its not much money but I would still like to know why its $6 more the what...

DarrenR by I'm a participant level 1
  • 1228 Views
  • 1 replies
  • 0 likes