Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! HOW TO GET $200 DEPOSIT BACK?
Hi, Last year in August 2019, I bought a mobile phone with a contract and paid a $200 deposit. Even though 1 year passed through, I did not receive the deposit yet, and 2 months ago I called customer service and an agent told me it would be released ...
Resolved! Billed for roaming
I was billed for roaming to the USA when I was in Canada. How do I get those reversed.
Aucun service
Bonjour,1. votre blog est juste en anglais (option FR ne fonctionne pas). Vos clients francophones sont donc disciminés.2. Je veux juste avoir accès au détail de mes trnsactions comme avec mon ancien compte avec vous pour retracer un appel. Je suis i...
Cancel a second line?
Hi, I am abroad now and won't be back to Canada in a year. So I need to cancel my second line. Can you please help me cancel it? thank you very much!
Payment after Fido account was canceled.
I got an payment bill email from Fido. I wanted to make a payment but I couldn't because my account was canceled when I port Fido number out to another provider.The last bill that I got from email was 8.45$ (Bill of Dec) but when I click the make a p...
