Unfortunately we cannot complete your call as dialed.

Unfortunately we cannot complete your call as dialed.

Unfortunately we cannot complete your call as dialed.

rickysec
I'm a Participant Level 2

Unfortunately we cannot complete your call as dialed.

I'm can't call number (431)478-xxxx from my Fido phone. I always get error message "Unfortunately we cannot complete your call as dialed."

 

Tried from another carrier and the call was successful.

3 REPLIES 3
FidoLony
Moderator

Hey @rickysec,

 

Welcome to the community!

 

 

Based on the error message you got, is your current plan a local minute plan, or a canada wide one? 

Also, have you tried turning on VoTLE on your phone to see if this could help?

 

Let us know!



rickysec
I'm a Participant Level 2

Thanks!

 

It's a Canada wide plan with unlimited minutes.

 

It doesn't look like my phone supports VoLTE, sorry.

Thanks for letting me know!

 

Do you experience this error message when dialling other similar numbers? 

 

If so, I do suggest you reach out to customer care team for further support!