Unfortunately we cannot complete your call as dialed.

[rickysec]

I'm can't call number (431)478-xxxx from my Fido phone. I always get error message "Unfortunately we cannot complete your call as dialed."

Tried from another carrier and the call was successful.

[FidoLony]

Hey @rickysec,

Welcome to the community!

Based on the error message you got, is your current plan a local minute plan, or a canada wide one? 

Also, have you tried turning on VoTLE on your phone to see if this could help?

Let us know!

[rickysec]

Thanks!

It's a Canada wide plan with unlimited minutes.

It doesn't look like my phone supports VoLTE, sorry.

[FidoLony]

Thanks for letting me know!

Do you experience this error message when dialling other similar numbers? 

If so, I do suggest you reach out to customer care team for further support!