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Winback credit never applied

I'm a participant level 3
I'm a participant level 3

I wanted to upgrade my phone and freedom was giving me a good deal so i went from fido to freedom, but fido kept on calling me for another better deal. I was getting a good deal for 300 dollar bill credit on my downpayment for 12 pro so i have taken that. But when i got my bill, fido didnt have deducted the 300 dollar bill credit. I called fido so many times and all the employees say that they cannot do anything with that and only winback department can call me. But till now I didn't got any call back from them and i am still waiting for it. 


Community Manager (Retired)
Community Manager (Retired)

Hey @Bandhanjot,


We replied to you in PM. You can get back to us at your convenience so we can look into it with you.