Winback credit never applied

Winback credit never applied

Winback credit never applied

Bandhanjot
I'm a Participant Level 3

Winback credit never applied

I wanted to upgrade my phone and freedom was giving me a good deal so i went from fido to freedom, but fido kept on calling me for another better deal. I was getting a good deal for 300 dollar bill credit on my downpayment for 12 pro so i have taken that. But when i got my bill, fido didnt have deducted the 300 dollar bill credit. I called fido so many times and all the employees say that they cannot do anything with that and only winback department can call me. But till now I didn't got any call back from them and i am still waiting for it. 

1 REPLY 1
FidoClaudia
Moderator

Hey @Bandhanjot,

 

We replied to you in PM. You can get back to us at your convenience so we can look into it with you.