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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I am terribly disappointed in FIDO
I have been a long time Fido customer going back almost 5 years. In early Feb 2021 I decided to switch carriers after I noticed that Fido's customer service was starting to wane. I found the customer service people to be careless and always promisin...
Question about payment program promotion credit
Hello all,I'm currently looking to upgrade my phone early using a promotion FIDO sent me ($200 off an early upgrade). With my change in plan, I'm reading I'll get a $25.00/mo. payment program promotion credit, knocking the $50 a month to pay off the ...
Missing February bill
My billing cycle ends the last day of each month. I receive my bill the 4th of the following month. My February bill has not been processed. I need this for my employer. I have called in twice now and gotten no answers.I am beyond frustrated.
Downloading the payment history as excel of csv?
It's annoying to be making a business expense report and have to literally manually copy and paste. This is quite simple to apply to your website if it's not available. EVERY SINGLE SERVICE OUT THERE HAS THIS.
Fido Lost My Number
I want to know why fido canceled my phone number! I did not ask to have my number ported out at all. Listen to the call.I will be using social media and the names of the executive officers found when you Google "fido CEO", to get my number back.I hav...
