Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Paying for data during lockdown
I have been paying for data on 3 accounts since the lockdown on March 13, 2020. All of this has been a waste of money because my 2 sons have rarely left the house since then. Would you consider a rebate due to the pandemic and are our phones unlocked...
Two long distance calls I didn't make on my behalf but shows in my bill
I notice that my phone bill is higher than what it was before by about $10. I took a look at it in more detail, and I found out that it mentions a couple of long distance phone calls, both to the USA. After quickly looking up the numbers, I found out...
Regarding my monthly bill
Hello. Last to last month I was two days late for bill payment due to busy schedule. But I paid bill. And last month I got double bill but I paid every month. And this month I do not get any bill and it shows 0 please tell me about my bill and update...
Your telemarketer number keeps calling me
One quick research tells me this problem has been going on for 4 years.
Resolved! Other Charges, Set up charges?
Hello, I read that there is no activation charge when I activate online, however, I found an $80 charge on my first bill which I really did not expect. The Fido website also noted I would be avoiding a $45 service fee set up with an online transactio...
