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Question about payment program promotion credit

I'm a participant level 1
I'm a participant level 1

Hello all,

I'm currently looking to upgrade my phone early using a promotion FIDO sent me ($200 off an early upgrade). With my change in plan, I'm reading I'll get a $25.00/mo. payment program promotion credit, knocking the $50 a month to pay off the phone down to $25.

I just want to clarify: is this consistent throughout the 2 years I'll use the phone? I don't want it to jump up $25 after a couple of months, and I can't find any specific explanation one way or the other.




Hey @Kmike992,


Welcome to the Community!


Are you referring to a bill credit that you may receive with a device upgrade? If so, you will receive the bill credit for the full duration of the agreement, or until your phone is paid off in full (before the agreement ends). Please do note that the bill credit is applied towards your monthly plan. You will find it explained by @Cawtau here


If you have any other questions regarding your account, feel free to contact us. 😊