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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24160 Views
  • 0 replies
  • 8 likes

three way calling or conference how to?

I'm trying to perform 3 way calling or conference using my Fido home phone with no luck.1st I make a call to party "A" - A picks up2nd click Flash button on my cordless phone3rd I make a call to party "B" - B picks up4th I hit the Flash button then "...

pachu by I'm a participant level 1
  • 1804 Views
  • 1 replies
  • 0 likes

Random credit inquiry and poor communication.

Hello,  I decided to move to Fido as Telus was overpriced for the service provided, Was super happy with my Fido service for a long long time and even provided a deposit to the retailer who set me up with fido, after a year fido refunded this and add...

Resolved! Negative Balance

HelloMy balance is negative at the moment standing at -50, it is my first month with Fido.Does it mean i do not need to pay anything this month? and there is no PDF in "VIew Bill"

50465468 by I'm a participant level 2
  • 1300 Views
  • 1 replies
  • 0 likes

email address

When you buy a phone with Fido, do you get an   "@rogers.com" email address or an  "@fido.ca"  email address?

User14a1 by I'm a participant level 3
  • 1620 Views
  • 1 replies
  • 0 likes

SMS can't send or receive images in text

Hello all, I just switched to a new phone (UMIDIGI Power 3) and have been using it for the last 2 weeks. The only problem I'm having is with sending and recieving images in text messages. All other texts work, just not anything with a file. After som...

jln84 by I'm a participant level 3
  • 4728 Views
  • 5 replies
  • 0 likes