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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Resolved! Fido Credit Ops Scam email?

Can someone from Fido tell me whether this is real or not? I contacted customer service but I couldn't find an account number that ends in 7980 under my name.  Also, if I have cancelled my account, how am I supposed to make the payment? edit: email i...

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Sunny_C by I'm a participant level 1
  • 902 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling Activation error, Virgin Plus SIM supported

Hi I am Using Samsung Galaxy m31s Indian Version, Dual 4G Dual Standby phone.  Fido Wifi Calling Activation registration error. They saying Device not Compatible, but I successfully activated the same with Virgin Mobile. So please do the needful with...

tharunthomas by I'm a participant level 1
  • 930 Views
  • 1 replies
  • 0 likes

change of delivery address

I am waiting for more than 3 hours, with multiple disconnectings on someone who can change the address on the Fedex waybill. This is so ridiculous. Fido write down someones telephone number and have decency to call that person back! 

Berry2 by I'm a participant level 1
  • 400 Views
  • 1 replies
  • 0 likes

Resolved! Question About International Travel Plan That Is Unclear...

I'm travelling internationally soon and want to be able to use my current phone and data plan in the new location (which I have checked and is eligible for the Travelling Interionally plan of $15.00/day).The thing that is unclear to me is that it tel...

Kulimar by I'm a participant level 1
  • 967 Views
  • 1 replies
  • 0 likes