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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24067 Views
  • 0 replies
  • 8 likes

Resolved! Fido broke his word

I have received my bill and I noticed that I have been charged for one-time charges and credits. I was charged, for instance, setup service fee for 60$ and so on. However, I remembered that the Fido sales representative said that I won’t be charged f...

IHeidi by I'm a participant level 1
  • 775 Views
  • 1 replies
  • 0 likes

iqaluit service

HelloI will be going to work in Iqaluit from July to Oct, then head to ontario for 2 weeks, then work again in Iqaluit until Dec.As far as I know, I could only use fido-EXT in Iqaluit. I have done some researches and there are some restricitions of u...

fai1208 by I'm a participant level 3
  • 2002 Views
  • 8 replies
  • 0 likes

Resolved! Winback call

Hi, I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up. ...

Nes3 by I'm a participant level 2
  • 12449 Views
  • 14 replies
  • 0 likes