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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! What's the myphonenumber@sms.fido.ca for?
My questions:1. How does this email come out? I didn't apply it, included in plan? what's the charge?2. How to access this email, some kind of portal like "mail.google.com" to check Gmail? I sent message to this email address, bounced back, say "no s...
Switching to Koodo
I switched over to Koodo from my Fido number on 27th December. My Fido bill cycle ends on 25th and I've received a full bill. Shouldn't I be receiving a prorated bill?
Resolved! Formal complaint
Simply put, Fido changed my mobile phone number without authorization, charged an activation fee after I had not activated and cancelled my account, and then sent me an email asking for money. Details: Fido Promotions got my old cell phone from Roger...
Fido MACC charge on mastercard
I have an additional charge on my credit card for the same amount as my monthly mobile plan, with the description Fido MACC. What could this be for??? It does not show on my account online. I was in Mexico 2 weeks before the date of this- could t...
Resolved! Switching from Koodo to Fido
I wanted to switched from Koodo to Fido so I got my Fido Sim card online, I added another line under my spourse's account. Now, while signing up they siad ''you will be assigned a temporary number and once Koodo confirms your Port-out request you may...
