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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Someone is trying to change my PIN
I have received an email saying you have requested to change the PIN which I haven't.Someone is using my information and trying to change the PIN. I tried to login to my account but it is locked/suspended as the fraud person tried to access my accoun...
Payment deducted despite cancellation and settlement
I had my fido account cancelled 2 months ago and today I recieved my full refund of the excess charge for which I had been fighting for 2 months.i saw they deducted money from my account again, is it even legal?
Worst Customer Service experience EVER,
All I want to do is return 2 phones!! I have now made 3 calls and wasted over 4 1/2 hours of my time. The issue STILL has not been resolved!! Fido just needs send me a simple email with the prepaid mailing instructions but it's been 4 days and ...
fido has been increasing my phone bill in the last year!
first increased from 55 to 58 and then 58 to 62life takes away and i did not noticei think this is disgusting behavior, tried to call customer service and they just hang up on me
Terrible customer service
Yesterday i called the CS to see if there is any good offers to benefit from since my contract is coming to an end in January, i spoke to a representative which gave me options to choose from to have a new phone (S20+plan)! The offer says i can benef...
