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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24272 Views
  • 0 replies
  • 8 likes

Resolved! spam/scam calls

Since I switched to Fido a week ago, I’ve had 5 calls from unknown numbers. One call was from somebody called “Likely Spam” in area code 613. Another was from area code 219. One was from 905, and two were from the UK. Since I have no contacts in any ...

swampcritter by I'm a contributor level 1
  • 5471 Views
  • 10 replies
  • 0 likes

Transfer from Prepaid to Monthly

Hi! I have read on this forum that if I transfer from Prepaid to a monthly line (same phone number), my unused balance from prepaid can transfer to my monthly. Does it hold true? If so, where can I view it and can it be used to pay for the monthly fe...

Resolved! Pixel 8 no Mobile data

This morning, whenever I turn on Mobile Data on Google pixel 8, just stopped working out of nowhere.Never had this issue with Pixel 6Now, I think I have to pay 90/month for a phone with no mobile data, can i delete the eSIM and use a physical sim?I h...

aHaroon by I'm a participant level 1
  • 1036 Views
  • 1 replies
  • 0 likes

Totally hopeless trying to pay FIDO from Australia

When I arrived in Australia I had no idea that I needed to turn off roaming on my phone or I would get charged $15 per day so needless to say every time I stepped out of a WiFi zone and used my phone to make even one text call I was charged a number ...

Resolved! Why do I have a balance of $33.90 on my accout

Why do I have a balance of $33.90 on my account, when my payment method is: Automatic Payments, and Fido is authorized to get the money from my credit card? When I call them, they do not provide the reason for that When I chat with them, they do not ...

WallyHakooz by I'm a participant level 1
  • 663 Views
  • 1 replies
  • 0 likes