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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Unusual Data Usage on my cell phone
Hello, I've been a Fido customer for over 10 years. I have a 6GB plan, which I have not gone over until last month. I got a message saying I'd gone over my limit.The strange part about it is that I use the same apps each day - Google Maps, Email, T...
Resolved! FIDO ACCOUNT LINKED TO WRONG PERSON; identity theft; Fraud
Hello FIDO,Recently I received a debt letter from MetCredit, they told me I have some debt with FIDO, ask me to pay for the bill to FIDO. I feel very strange that I did not have any business with FIDO during that period(2017-2021 AUG 20). In addition...
Resolved! my bill
I would like to know what this charges are on my bill $56.26 ?????
Resolved! Blank voicemails
I get a random notification of getting a voicemail (upto 5 times a day) and when i check the voicemail and listen to the new messages its literally just a recording of silence. Nothing is being said. No background noises. When i check my call logs to...
Resolved! Sim card cancelled
Hi, I am 18 years old and I bought sim under someone else name and she cancelled my sim after I paid the bill to her. Can someone please tell me how can I resume my sim. And is there any way that I can get a sim on my name.
