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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Is the phone mine after 24 months?
Hi there i just purchased a new iPhone 14 Plus on the fido payment program. I was offered a special deal, $10 extra on my existing plan for 24 months. My question is, after paying the additional $10 plus taxes for 24 months, is the phone mine ? No ad...
Resolved! Phone says International Messaging Included.
My phone says I have International Messaging Included, does this mean I can send messages to the states? I got charged for a call to the States last month, so I'm a bit confused. If It doesnt mean I can send the messages charge free, how much is the ...
Let's talk loyalty Plans and Programs
I've been with Fido for a long time. A really long time for today's mobile customer profile- 25+ years. Unfortunately, I still am being offered plans that are available to every newbie on the street. I suppose there is plenty to debate about why I've...
WhatsApp registration
"If you still haven’t received your code after 24 hours and are unable to verify your account, contact your mobile provider for additional information" I have been trying to complete my registration for WhatsApp for months. This is the only solution ...
Resolved! Free 10GB Data Offer via SMS
I just received a text from Fido that I have an offer for 10GB free data for the coming 15 months totally for free, no strings attached and no extra charge. Is this real? I clicked the link and was wondering if it has been applied to my number with n...
