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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Resolved! Temporary suspension

Hi, Let me ask some question.1. If someone texts me during the suspension, will the messages be lost or will I get the message after the reactivation?2. If someone calls me during the suspension, what message will they get?Best,   

cheolsoonim by I'm a participant level 2
  • 1652 Views
  • 1 replies
  • 0 likes

Can't make a phone call in Portland Maine

Hi: I am currently in Portland Maine and have had difficulty making calls. I have an LG Q6 phone and has no trouble receiving and sending text. WiFi also works. I currently have mobile data and roaming data turned off. I have tried turning on both mo...

kwongene by I'm a participant level 1
  • 467 Views
  • 1 replies
  • 0 likes

"upgrade" pending

How much more time will it take to my phone "upgrade" (really just bought a new one directly from the website) to be approved? I paid for it on monday, it's been 3 days and the only thing I got was the order confirmation e-mail. My other phone broke ...

filhosdaputa by I'm a participant level 1
  • 787 Views
  • 1 replies
  • 0 likes