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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to reset fido voice mail access code. UPDATE!
How to reset fido voice mail access code. This thing doesn't work.Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:Press "1" to use the self-serve menu.Press "3" ...
Switching to Koodo
I switched over to Koodo from my Fido number on 27th December. My Fido bill cycle ends on 25th and I've received a full bill. Shouldn't I be receiving a prorated bill?
Data only plan needs to receive SMS message with code to verify WhatsApp ac
I have a data only plan with Fido. Now I need to receive an SMS message to verify my WhatsApp account. Can I call Fido to unblock the sms service for a day or two so I can get this verification done?
Bad experience with FIDO. Wasted time and money because of their mistake.
I upgraded my phone online and chose the "pick up" option at one of the stores from the given list. I go to the store only to find out that they don't have my phone. I call customer service and the customer service provider tell me they will call the...
Looking for a lower cost plan
Hello All, Its been 1 year with Fido connection, My current plan is 59 $ Canada Wide unlimited+1000 International with 20GB Data with 2 years contract , However I am not using plan effectively and I feel its waste of money, Kindly suggest some basic ...
