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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Where to file a formal customer service complaint
The link of this page just takes you back to the contacts page. I would like to be given an email address.
Sim swap prevention
I just got my Fido sim on Saturday and I have been trying to use my number to register on WhatsApp and it's saying that my number is already been used for WhatsApp. And I have been calling Fido customer service they are not picking up because it's ei...
Outstanding balance
Question: I am set up for Automatic payment and I saw my bill was reduced and the payment was taken out of my account now it states I have an overdue balance! Why would this happen and why would I have not been informed? Will, there be overdue ch...
How to fix data pause
Hi anyone knows how to unpause data package. Even after I paid the bill it is still on pause.
Disappointed Fido - Long time friend!
Hi Fido! You have been a very good dog for such a long time - and I have been with you for many years (about 15) Recently my partner was offered a good plan with a competitor ( ) at a very good price (noting that he was currently with said competit...
