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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Payments and bill cycle
I got my sim activated on 20 March 2021, my plan is at 45$/ month. So when do i have to pay the bill ? On 31 march or the bill cycle will count from 20th of every month.. Also do new sim for 1st time users are chargeable? I am confused regarding thi...
Resolved! Unable to access voice mail
call never go to voive mall .phone just keeps ringing
Updating account while outside Canada
I am out of Canada right now not sure for how long and looking to change my plan from postpaid to prepaid for both my lines is there any way I can get in touch with fido internationally.
Resolved! Charged for plan in advance
WHen I decide to get Fido and applied by phone,then I have received simcard on March 11th and not been used yet but on the 16th, 5 days later before I have putting in the sim on my phone, I have been charged for full month fee of $50 dollars. I was t...
Order fell into the crack
I've placed an order with fido to add a line and device on Mar 7th, 2021. The sales representative told me I could expect to receive the order on March 10th. That did not happen. It's ok, as I understand there might be some delay. I called fido back...
