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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido Chat Secure Form not going through?
Recently I've tried using Fido's support chat for adding new lines, and everytime I fill out the secure form, the agent tells me they didn't receive it and tells me to try filling it out again. I'm on a mac(m1) and I've tried both Safari & Chrome. An...
Resolved! Remove IPhone Value Pack
Hi. I would like to remove the $10 monthly IPhone Value Pack from my account. Please help.
WRONG EMAIL
I recive two emails, one is told me that my wireless service has been canceled and one says a iphone has been return from me. But both thins I hadn't do, I never buy wireless service and iphone. Does someone meet similar thing and know why it happens...
Resolved! Possible to port old number to new unlocked phone with new SIM card?
Hi there,My current phone threatens to die on me any time, so I went to get a newer unlocked one which only nano sim cards could fit, which means I need to purchase a new sim card too. My concern is can I keep my existing number and does my existing ...
My Account is Cancelled by FIDO
Hello there, i activated my new fido account and sim card on 2 march 2021 at night and my account was cancelled on 3 march 2021 i morning. I do not what happened and why that happened. I tried calling the customer care agent they gave a number to ca...
