Brigitta
I'm a Contributor Level 2
I'm a Contributor Level 2
Member since December 2015
July 2021

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I've contacted office of the President numerous times no resolution.  My 4 lines I pay 12 years has been a rip off combined to promotion.  No value has been taken I'm a 30 year customer paying over 15800 a year for years...... I'm not given any promo...
I had been promised buds and a phone charger. With my s21 white. Apparently the offers given are not honored and carol did not report what she promised me. President of fido Roger said nothing he could do. Its my word against customer service failure...
I have been treated like a bag of dirt. 6 hours on the phone today. 5 representatives,  horrible unprofessional manager at fido today may 11,2021. Martree decided to disrespect and not help a 30 year loyal customer paying 4 phones . I upgraded my pho...
I need to share may 6,2021 Steve was the representative I've never been treated with such disrespect in my 30 years of fido loyalty. He yelled at me, did not help my situation and was horrible.9pm call. May7,2021 Carol went above and beyond was amazi...
I have been with fido 29 years. I pay 4 phones. Yet, my phone does not work efficiently or effectively.  Freezes, internet horrible,  speed slow. I need an upgrade for my phones. At no cost under 2 year extended contract. Why is this so difficult wit...