Questionable billing charges

Questionable billing charges

Questionable billing charges

SOLVED
BillBard
I'm a Participant Level 2

Questionable billing charges

Hello:

I've just had my Fido service terminated because of over due bill payment.  I made a credit card payment for $103.69 on 11 April.  This should have brought my account up to date.  Wfy has my service been terminated?

Accepted Solution

Re: Questionable billing charges

Solved by Senior MVP Senior MVP

Hello BillBard,

 

  Welcome to the community!

 

  Since your issue deals with the specifics of your account, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers

 

View solution in context
2 REPLIES 2
BillBard
I'm a Participant Level 2

Thank you for your help.  The problem has been sortedout and everything is good.

Regards,

Bill Bard

 

Cawtau
Senior MVP

Hello BillBard,

 

  Welcome to the community!

 

  Since your issue deals with the specifics of your account, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers