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Bill problem

I'm a visitor
I'm a visitor

I got a bill from fido. It charge me 167 dallas. My plan is 30 dallas per month. I looked at details and it says i tolk to someone 414 minutes oneday which is i never did. I 've use fido more then 10 years and i never use phone that much. I also check my phone call history there is no history 414 min call. This is something wrong. I told to fido but he just keep saying you have to pay according to our system over and over again he doesn't seem help or understand that piss me off. I reported my story in my community website and someone recommend this site.  I am really disappointed fido




Hello @susia426


IN order to verify your usage, we will need access to your account.


You can find all the ways to reach us here. If it's best for you, we can send you a PM here on the Community.


Let us know what's best for you.