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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Need help changing my voicemail langauge to english
My voicemail is set to French and since I donot understand it I can not access my messages... I need help changing the language without calling customer service as i am abroad. Thanks
Setup service fee
I recently picked up a new phone that i had ordered online with new plan. i chose the option to pickup device rather than getting it mailed to me. When I went to pickup, i was asked to provide ID and the fido person there did his thing. Gave me my ...
Device Balance of $0
Hello, Just curious about a process. Both lines on my plan have a decive balance of $0, I would have expected my monthly price would have adjusted to reflect that I am no longer paying off my phones. Is this not the case? Is there any way to keep ...
FIDO LIES-SIM card missing/Bill innacurate/Fees
Ill start from the beginning so it all makes sense. I had been using Chatr as my service provider for the last 2 years, on a prepaid monthly plan. I loved how cheap and convienient it was!!! Fast forward to the last week of March, I was looking to ge...
Upgraded two cellphones, only received one!
My husband and I recently upgraded both our cellphones, same time by same sales rep over the phone. They called us. My cell came to our home address two days later (address was updated and confirmed during conversation).The address they sent my husba...
