No upgrades offered current phone not working efficiently

No upgrades offered current phone not working efficiently

No upgrades offered current phone not working efficiently

Brigitta
I'm a Participant Level 3

No upgrades offered current phone not working efficiently

I have been with fido 29 years. I pay 4 phones. Yet, my phone does not work efficiently or effectively.  Freezes, internet horrible,  speed slow. I need an upgrade for my phones. At no cost under 2 year extended contract. Why is this so difficult with a loyal and long time customer 

2 REPLIES 2
Raymond321
I'm a Contributor Level 1

They will probably give you an exclusive offer, and then tell you the phone is on back order won't be available for a while. And then they tell you sorry. 

For that you will have to just suck it up. 

FidoClaudia
Moderator

Hey @Brigitta

 

We replied to your other post.