I am a post paid customer and have a new unactivated SIM card and like to add a tablet data only plan on-line and to skip the set up fee but can't find out how. I'm not keen to buy a new tablet with 2 year contract. Thanks for the help
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I replied to your other post here. As mentioned in that post (as well as the solution below), you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps ☃️
Welcome to the community!
It sounds like you're wishing to get Fido's Tablet plan. It is often referred to in these forums as the data-only plan. For a long time, that plan used to be the only plan which did not include Talk or Text. However, Fido now offers other data-only plans (ie no Talk included) (see here). Text messaging would be available on those plans. You can get one of the data-only (technically Data & Text) plans online. However, as FidoSaira notes, the Tablet plan can only be activated via customer service.
The Tablet plan was intended as an additional data-only option for eligible post-paid customers only. It can only be added by customer service so they can verify customers have an eligible plan to allow for the Tablet plan. You should note that the Tablet plan no longer allows for voice or text messaging on a pay-per-use basis. That functionality was removed (see here).
Hope this helps 😀