I have a text & call plan and I need to buy the data pass. But when I tap the link www.fido.mobi/data through my phone the browser shows
"HTTP Status 404-/data
type Status report
description The requested resource (/data) is not available"
My cell phone is iphone se (unclock) and my cellular data is turning on. I taped the url when my phone was connected to wifi. If I need to turn the wifi off, I couldn't get access to any website at all cause there is no data in my phone plan.
Who can help me??
Solved! Go to Solution.
I rely (or relied) on the data day pass for my occasional mobile internet. I am disappointed that Rogers/Fido did not alert customers that this service was going to go away.
In fact, the website and all information still states that this package plan exists.
I am not in a position to increase my payment plan to pay for the data I need. What options do I have?
I was able to use data pass in the past, A few days ago, I did IOS 12 upgrade and now I am unable to purchase data pass. last weekend I texted "data" to 3282, and clicked the data link " www.fido.mobi/data ", it took long time and come out message: "safari could not open the page, because the server stopped responding, or network connection was lost " . I tried a few times and restarted the phone, didn't work. Please help. .
Welcome to the community!
What plan do you have and when was the last time you purchased a data pass? As far as I am aware, data passes are no longer available (see here). If you wish to use data, I believe you'll need to change your plan to one which includes data. You should be able to change your plan via your My Account.
Hope this helps 😀
I am using basic plan ($25) and add data (monthly pass for $10) when I needed data.
because I can access wi-fi all the time usually.
But somehow I can't access the fido page for purchasing data anymore.
When I text DATA to 222, it says ' Sorry we could not complete your request. To add data to your plan now, please text the keyword data to 222'
Or on a mobile web browser it says 'Secure Connection Failed ...'
Or there was a pop-up for access a page for purchase - Sign in to network -
says 'Web page not available' 'The web page at https://www.rogers.com/data-notice could not...'
Of course I turned on the mobile data.
I purchased the monthly data many times before.
Please help me