I have a text & call plan and I need to buy the data pass. But when I tap the link www.fido.mobi/data through my phone the browser shows
"HTTP Status 404-/data
type Status report
description The requested resource (/data) is not available"
My cell phone is iphone se (unclock) and my cellular data is turning on. I taped the url when my phone was connected to wifi. If I need to turn the wifi off, I couldn't get access to any website at all cause there is no data in my phone plan.
Who can help me??
I can't purchase data pass. I've tried everything (turn on the cellular data, turn off the wi-fi, sent test to 3282, clicked the link...), but still keep getting a error message of "You don't have permission to access /data on this server". I was able to purchase the data pass every month in the past, I don't know what the problem is. Please help. Thanks.
Do you have a prepaid or a monthly account? Are you getting the error message with a specific error code?
I have moved your post to this thread since the subject was the same. You'll find here a few steps you can try to resolve the issue.
If it's still not working, let us know! We'll take a closer look🙂