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February 2018
I have a text & call plan and I need to buy the data pass. But when I tap the link www.fido.mobi/data through my phone the browser shows
"HTTP Status 404-/data
type Status report
message/data
description The requested resource (/data) is not available"
My cell phone is iphone se (unclock) and my cellular data is turning on. I taped the url when my phone was connected to wifi. If I need to turn the wifi off, I couldn't get access to any website at all cause there is no data in my phone plan.
Who can help me??
Solved! Go to Solution.
May
Hey @QueenL!
Data passes are no longer available. To use data, you must change to a plan with data.
You can change plan via your Fido.ca account. Let us know if you have questions
February 2018
February 2018
Yes, I have already tried this and it didn't work. If I turn the wifi off I can't open any website.:Puzzled:
February 2018
What happens exactly when you send an SMS to 3282 ?
Do you receive a message with options to add data?
Thanks for clarifying @lily002672 .
February 2018
I turned off the wifi, sent DATA to 3282, it replied "Please click on the link to get a data pass www.fido.mobi/data". Then I clicked on the url, the browser couldn't open it.
When I turned the wifi on and clicked on the same url, it showed "HTTP STATUS 404" and I couldn't get to the right page.
February 2018
February 2018
ok, thank you very much!
July 2018
I am having the exact same issue.
I was curious what the resolution was if there was one.
July 2018
Hey @TishD,
Sorry to learn that you're experiencing this issue as well.
We don't have an ETA at the moment, but we'll update the thread as soon as we have more details.
I'll send you a PM to take a closer look into it.
I'll talk to you soon.
July 2018
I am having the same issure - I am unable to purchase a data pass. Can you please let us know when the problem will be resolved?
Thank you!