Ring Delay

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I'm a Participant Level 1
I'm a Participant Level 1

Ring Delay

Is there a way to increase the ring-time before it goes to voicemail . Thanks 

Accepted Solution

Re: Ring Delay

Hello @Post,

 

Welcome to the community!

 

Try this:

 

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial *61*voicemail forwarding number**number of seconds#

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

 

Ring time:  Number of rings:
10 seconds3 or 4
20 seconds4 or 5
30 seconds5 or 6

 

If this method does not work for you then you will need to contact customer service and have them do it on their end. You can reach out to them through any of the available methods listed here.

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Solution

Re: Ring Delay

Hello @Post,

 

Welcome to the community!

 

Try this:

 

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial *61*voicemail forwarding number**number of seconds#

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

 

Ring time:  Number of rings:
10 seconds3 or 4
20 seconds4 or 5
30 seconds5 or 6

 

If this method does not work for you then you will need to contact customer service and have them do it on their end. You can reach out to them through any of the available methods listed here.



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Ring Delay

Thank you for your reply. I know my voicemail forwarding number but doing the "dial *61*voicemail forwarding number**number of seconds#" step did not change the delay. It remained at the default setting.

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I'm Experienced Level 3
I'm Experienced Level 3

Re: Ring Delay

Hey @BG88,

 

You have to make sure thre are no spaces and the seconds have to be either 5,10,15,20,25 or 30.

 

As mentioned above if it does not work you will need to contact customer support and they can do it on their end.

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I'm a Participant Level 2
I'm a Participant Level 2

Re: Ring Delay

There were no spaces and I entered 30.

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Re: Ring Delay

Hey @BG88!

 

Since that didn't work, we'll extend it for you on our end.

 

I'm sending you a PM so we can get that done, see you there!

 



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Ring Delay

Hi @FidoNick,

I tried the method by KAPABLE-K and it did not work. Can you do it for me too at your convenience and extend for 25s?

Thanks

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Re: Ring Delay

Hey @CG47! Philippe here. Welcome to the community. Smiley

 

I'll send you a PM via the community shortly.



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