Ring Delay

[Post]

Is there a way to increase the ring-time before it goes to voicemail . Thanks 

[BG88]

Thank you for your reply. I know my voicemail forwarding number but doing the "dial *61*voicemail forwarding number**number of seconds#" step did not change the delay. It remained at the default setting.

[NaliniR]

Hey @BG88,

You have to make sure thre are no spaces and the seconds have to be either 5,10,15,20,25 or 30.

As mentioned above if it does not work you will need to contact customer support and they can do it on their end.

[BG88]

There were no spaces and I entered 30.

[FidoNick]

Hey @BG88!

Since that didn't work, we'll extend it for you on our end.

I'm sending you a PM so we can get that done, see you there!

[Kubda]

Why is a functioning version of this code being held like something TOP SECRET?  I've seen a couple of "solutions" but they are not revealed, or don't work, and ultimately they all involve  off-forum communication.  

It's a setting that should be simple (and ideally built into a phone's settings!)

[Cawtau]

Hello Kubda,

  I replied to your other post here. Those codes are the old GSM Codes. As mentioned in my other thread, those codes don't necessarily work for everyone. The solution is not Top Secret, those codes just don't work in every phone. If the codes don't work in your phone, they will need to make the change on their side.

Hope this helps 😀

Cheers

[CG47]

Hi @FidoNick,

I tried the method by KAPABLE-K and it did not work. Can you do it for me too at your convenience and extend for 25s?

Thanks

[FidoPhilippe]

Hey @CG47! Philippe here. Welcome to the community.

I'll send you a PM via the community shortly.

[KAPABLE-K · Accepted solution]

Hello @Post,

Welcome to the community!

Try this:

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial *61*voicemail forwarding number**number of seconds#

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

Ring time:	Number of rings:
10 seconds	3 or 4
20 seconds	4 or 5
30 seconds	5 or 6

If this method does not work for you then you will need to contact customer service and have them do it on their end. You can reach out to them through any of the available methods listed here.

[Kubda]

the code for finding the voicemail forwarding number didn't work.

Why doesn't the voicemail number just display any more, like it used to.  I had it entered into my contacts and it was handy when there were problems.