Revised final bill

Revised final bill

Revised final bill

I'm a Participant Level 2

Revised final bill

Last month, I received my final bill for my account. There was an issue with the bill so I called in and a rep was able to add a credit to my account to fix the issue. My question now is will I receive a "revised final bill" to show that a credit adjustment was made and that I no longer owe anything?  

3 REPLIES 3
Moderator

Hey @Fmff

 

Welcome to the Community. 

 

Yes, whenever there is a financially impacting change on your account after the last bill as generated, another revised final invoice will be generated and sent out to you. Smiley 



I'm a Participant Level 2

When should I expect to receive this revised final bill? It's been a week since my next billing cycle ended and I still haven't received another bill  

Hey @Fmff


If it has been a full billing cycle since you had received your final invoice, you should have received the new one a few days following the billing cycle date. If you didn't you can contact us so we can take a closer look into this with you.

 

We can also send you a PM if you prefer. Let us know! 🙂