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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Huge Bill due to loss of long distance option
i got a huge bill of $800 and they refuse to adjust . i am using the fido from many months. I requested add on data and representative told me a plan with more data and told me to do it online .I also requested that I dont want any other changes in p...
Going out of the country
Hi! I will go back to my country for vacation for one month. So I'll not use Fido for one month for sure. Is there any way to stop the bill for that month? I don't have any down payment for phone, I'm just paying for the monthly usage fyi!
Resolved! Hold the fido service
Hello, I am going to leave Montreal today and I will come back after 3 months, so I am asking, is it possible to hold the fido service for 3 months while keeping my number until I come back to Montreal?? Thanks for you help
A Thank-you letter to a tech support employee
I would like to thank one of your employes for her help and support, and that she didn't give up on my issue, although it took her a ot of time to find a person in tech support who understood the issue. A HUGE thank you to Latoya id i1975744671 for a...
Resolved! 2022 Blackfriday scam
Im Still being overcharged for my iPhone 13 plan. it was supposed to be 20 CAD a month. but I'm getting charge 43 CAD. it's frustrating. been to the store several times and they keep saying that it's a known issue and all will be fixed on the next bi...
