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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Change my phone number

hi there i wanna change my number can you please di it for me thanks    

navd by I'm a Participant Level 1
  • 21833 Views
  • 11 replies
  • 0 likes

Resolved! Bonus data

Hello, I just change my plan recently. Previously i paid 65$ with 20 GB data + 5 GB bonus total 25 Gb.But, now i changed my plan to 55$ with 20 GB data. I want to confirm that the bonus of 5GB data will added to my new plan or not? When i check my ne...

Jujhar1 by I'm a Participant Level 1
  • 584 Views
  • 1 replies
  • 0 likes

Dropped Calls from marketing team

I left Fido a couple months ago.  They called me daily for about a week after I left (from 877-866-9930), I'm assuming they wanted to win me back.  Every time I picked up and said HELLO, the call would disconnect.  The calls stopped after about a wee...

hullabalouie by I'm a Participant Level 2
  • 589 Views
  • 4 replies
  • 0 likes

Resolved! Temporary suspension removal

Hey my name is arsh I'm travelling back to Canadá and I want to use my Canadian number while travelling so can some help me to remove the temporary suspension