How to set up voice mail?

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I'm a Participant Level 1
I'm a Participant Level 1

How to set up voice mail?

 
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Re: How to set up voice mail?

Press and hold the "1" key on your phone for a few seconds to access your Voice Messaging service.

The first time you access your Voice Messaging service, you'll be prompted to create the following:

Your own personal access code (4 to 5 digits long)
A personal greeting and a recording of your name (your voice signature)
Note: You can’t keep the default greeting, and your voice signature can’t be deleted once it’s recorded.
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Solution

Re: How to set up voice mail?

Press and hold the "1" key on your phone for a few seconds to access your Voice Messaging service.

The first time you access your Voice Messaging service, you'll be prompted to create the following:

Your own personal access code (4 to 5 digits long)
A personal greeting and a recording of your name (your voice signature)
Note: You can’t keep the default greeting, and your voice signature can’t be deleted once it’s recorded.


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I'm a Participant Level 3
I'm a Participant Level 3

Re: How to set up voice mail?

I have tried many times to set up voicemail without success. I cannot create a voicemail code and my cell number is not accepted either. How do I set up voicemail?

 

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Re: How to set up voice mail?

@Meg576 When you press and hold 1 on your phone what happens?



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Message 4 of 23
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I'm a Participant Level 3
I'm a Participant Level 3

Re: How to set up voice mail?

When I try to set up voicemail I get a message to enter my 10 digit phone number and press the # key then I get a message telling me that this is an invalid number.
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I'm a Participant Level 3
I'm a Participant Level 3

Re: How to set up voice mail?

I do not have s voicemail code or greeting nor will Fido let me create ome
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Re: How to set up voice mail?

@Meg576 I think you should call customer service because something is definetly not right from what you are saying. 



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I'm a Participant Level 3
I'm a Participant Level 3

Re: How to set up voice mail?

Voice mail feature was not activated. After contacting customer service, voicwe mail is now working.

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Re: How to set up voice mail?

@Meg576 I'm glad you were able to get it working.



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I'm a Participant Level 2
I'm a Participant Level 2

Re: How to set up voice mail?

When I call my voicemail it says I don’t have access to voice messaging and suggests 611 for help then hangs up the call. 

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