Hey @Blackbird_SR71 & @leeyus,
To confirm, yes, our ''Refer a Friend'' program is real!
If you have any questions or concerns concerning the ''refer a friend'' offer, please contact us here, we'd be more than happy to help.
We're very sorry to hear about your experience, we truly don't want our customers to feel this way.
You can reach out to us here and we'd be more than happy to look into everything with you.