Here’s a list of frequently asked questions we put together for you:
What is the voicemail number?
Regular voicemail: +1 416 821-6549 or +1 647 839-9169
Visual voicemail for iPhones : +1 647 839-6178 or +1 647-839-9169
Don’t worry about the area code being different than your own; these numbers apply to all Fido customers across Canada.
How do I register my voicemail number in my phone?
If you bought your phone from Fido, your voicemail number is already registered on your phone and you don’t need to change anything.
If you didn’t buy your phone from Fido, proceed as follows:
This is for customers without Visual Voicemail:
What is my access code?
You are prompted to choose your own code when you first access your voicemail.
I forgot my access code
No problem, follow these easy steps to reset it.
How do I listen to my messages?
You have two ways of going about that:
From your Fido phone:
From any other phone:
Why do my calls go straight to voicemail?
Calls are automatically forwarded to voicemail when your phone is off, on airplane mode, Do Not Disturb mode, or when you’re outside of the coverage area (no service).
How do I bypass the voice signature recording during the setup?
It’s unfortunately not possible; that step can no longer be skipped. Also, once you record the voice signature, it can’t be deleted afterwards, but it can be modified.