Fido verification code from 650-6

[jzhan173]

What are those verification codes for? I think someone was trying to access my account since I have never requested those codes. I just received a SMS from 650-6 with 4 digit code which were called "Your fido verification code".

Thanks.

[jzhan173]

Hello @tpirie

Concerning messages from 650-6 and 650-8, there is no potential risk as these codes are sent only to your phone number directly and cannot be used anywhere else outside your device. Your account access is secure. 

With that said, our dev team is working on implementing a correction to this situation.  

[Cawtau]

Hello Jzhan173,

  Welcome to the community!

  Hmm, codes sent from 6508 are authorisation codes from the My Account app initialisation (see here). Receiving those codes does not necessarily mean that someone is trying to access your account. When setting up the My Account app, one must manually enter their phone number. It's possible someone mistakenly entered their phone number incorrectly. Perhaps those codes are also sent from 6506?

 Hope this helps 😀

Cheers

[Flavio76]

Same for me, I received a confirmation code from 650-6 yesterday at 1.45 am...

[FidoKenny]

Hello @Flavio76

You definitely shouldn't be receiving those notifications. 

Did you get any other SMS notifications since then?

[Ady1]

I have received today the third message from 6506 with a verification code at an interval of several days. Does that mean that someone is trying to enter my account?

[georges1231]

same here, i received over a week, three veridication codes from this number: 6506

What s happening ? 

thank ou

[FidoNick]

Hey everyone!

We're looking into these codes, we'll update everyone once we have more news

[Cjmw3]

It doesn’t appear that the issue has been resolved, I just received a text. Do you have an update on the issue? 

[FidoFrancois]

Hello @Cjmw3, 

To clarify, did you receive a verification code earlier this month and another one yesterday? Or did you only receive the code yesterday? 

We'll reassess the situation accordingly afterwards.

[ale2019]

I too received an SMS message from 6506 with a verification code this morning. Is this from Fido?