Fido MACC charge on mastercard

[dkhilderman]

I have an additional charge on my credit card for the same amount as my monthly mobile plan, with the description Fido MACC.  What could this be for???  It does not show on  my account online.  I was in Mexico 2 weeks before the date of this- could this be for roaming?? If it is why does it not show my account number on the statement and why does not show on my online account?

[Davalloo]

I have the same problem.

[FidoKenny]

@Davalloo

Hello and welcome to the Community

Did you set up the automatic payments through  your Fido Macc?

[ladushky]

The same thing happened to me! the charge is in pending mode now, but I will keep an eye as it should not charge me the amount it claims!

[FidoAnthonyZ]

Hello @ladushky,

Welcome to the community!

Were you charged the correct amount?

Let us know.

[FidoJulien]

Hey @dkhilderman

When did this charge appear on your card? From the information you gave us, it looks like it would be a preauthorization on your card for automated payments. It should remain in the pending transactions for a few days and then disappear. Let us know if that's what happens!