Can data only plan SIMs still can receive text and calls?

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I'm a Participant Level 3 snowweiwei1
I'm a Participant Level 3

Can data only plan SIMs still can receive text and calls?

Hello

When i activated my tablet, i was told i can put the sim into a phone and if i need to make call or send text, i am able to do so with additional per per use costs. $1 per minute for call for example.

 

But i cannot make or receive calls.

Please advise.

 

 

Accepted Solution

Re: Can data only plan SIMs still can receive text and calls?

Hey @Cawtau!

 

Yep, this is something that is relatively new.

 

This applies to all of our newer data-only plans released after March 12th. 2019. We're simplifying things. These plans are now strictly for data use only. All calling and outgoing SMS is blocked. 

 

Users will still be able to receive SMS at no extra charge. 

 

@snowweiwei1, What device are you using? Does rebooting your device change anything?

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I'm a Participant Level 1 eebeeebee-van
I'm a Participant Level 1

Re: Can data only plan SIMs still can receive text and calls?

I have the same issue that woof mentioned.  Without the ability to receive texts, I can't even properly install your own fido app on my tablet. In the beginning of the thread, a fido rep mentioned that data only plans have the ability to receive texts only. So this has been changed? Any possibility of adding that function back?

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Moderator
Moderator

Re: Can data only plan SIMs still can receive text and calls?

Hi @eebeeebee-van

 

There has indeed been a change. It's no longer possible to send/receive text messages on data-only plans. 

 

 



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I'm a Participant Level 2 smrtby28
I'm a Participant Level 2

Re: Can data only plan SIMs still can receive text and calls?

I can't register fido extra app, as I didn't receive the incoming text to confirm on my tablet.

Is incoming text blocked too? Or I have to call to get it enabled any idea 

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Moderator
Moderator

Re: Can data only plan SIMs still can receive text and calls?

Hey @smrtby28! Welcome to the community. Smiley

 

Our data only plan doesn't include, outgoing SMS or minutes. Some tablets can receive SMS. What is the tablet you are using?



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I'm a Participant Level 2 smrtby28
I'm a Participant Level 2

Re: Can data only plan SIMs still can receive text and calls?

Hi Vanessa,

Thanks for the quick reply.

I understand calls and outgoing text not available.

I'm only looking for incoming texts so that I can register to apps like  Fido myaccount and WhatsApp.. which requires codes received as texts

 

My device is new Samsung galaxy 8

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