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I appreciated Fido live chat experience

EllieKim
I'm a Participant Level 2
I'm a Participant Level 2

 

Hello, I am Fido user.

 

I appreciate Fido Live chat. English is my second language so I often run into difficulties and need a lot of help when I use the Fido page😔

 

I have wanted to change my plan and user email adress for a long time, but it was very difficult for me. Finally today I decided to change everything and I met a great agent on Live chat. She tried to help me very long time and I did everything change.

 

I was really satisfied and I praise her patience!

 

Thank you for helping me.

2 REPLIES 2

EllieKim
I'm a Participant Level 2
I'm a Participant Level 2

Anytime.

FidoPhilippe
Moderator
Moderator

Hey @EllieKim! Philippe here. Welcome to the community. Smiley

 

Thanks a bunch! We really appreciate your feedback. If you have the time, let us know and we'll send you a PM to properly recognize her.