When i activated my tablet, i was told i can put the sim into a phone and if i need to make call or send text, i am able to do so with additional per per use costs. $1 per minute for call for example.
But i cannot make or receive calls.
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Yep, this is something that is relatively new.
This applies to all of our newer data-only plans released after March 12th. 2019. We're simplifying things. These plans are now strictly for data use only. All calling and SMS is blocked.
@snowweiwei1, What device are you using? Does rebooting your device change anything?
so in the old 3gb plans
we were able to send text (at a fee) and receive text for free
i did add a code before to lock this feature out, so i dont accidentally get charged
i'm being told that now with the 4gb plan this is by default removed and cannot be added
why can the code to send or just even receive free txt be added back?
it's critical to use for password recovery and account authentication of several apps
Hi w00f, you are correct, our previous data-only plan offered the option to text and call for an additional fee.
As part of our current plans, the option is no longer supported.
We understand that having a phone number is useful for those purposes, but we also have Data and Text plans that offer those features.
You can find out more information about those plans here.
well funny you mentioned
i also lost the capability to receive txt messages on my older tablet which is still using the 3gb plan
this tablet with this plan was able to receive texts
but now it's not anymore
i can't even authenticate the fido xtra app as it's not receiving the authentication text message
any reason why did i lose this feature ? my plan hasn't changed and it worked before
seems like you removed something i had on my plan without notification?
I have the same issue that woof mentioned. Without the ability to receive texts, I can't even properly install your own fido app on my tablet. In the beginning of the thread, a fido rep mentioned that data only plans have the ability to receive texts only. So this has been changed? Any possibility of adding that function back?
Thanks for the quick reply.
I understand calls and outgoing text not available.
I'm only looking for incoming texts so that I can register to apps like Fido myaccount and WhatsApp.. which requires codes received as texts
My device is new Samsung galaxy 8