Switch back to 2 networks (2.4 - 5G)

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Switch back to 2 networks (2.4 - 5G)

Hi,

 

Fido switched that I can see only one WI FI and depending on the speed at switched my devices from the 2.4G to the 5G network, but I don't like this. I need to connect specific devices to the 2.4G network and others to 5G so I would like to have back 2 wifi networks. Any idea how to do this? I tried to configure from the modem but it doesn't have this feature.

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Re: Switch back to 2 networks (2.4 - 5G)

Hey @SimiD!

 

It is possible to turn off band steering, as long as you have a supported modem. Do you have one of the below? 

  • Hitron CGN3AMF Fido Wi-Fi Modem
  • Hitron CODA-4582U Fido Wi-Fi Modem 

If so, here is how you do it:

 

1. Open a browser and enter 192.168.0.1 in the address bar.

2. Log in with the default username and password.

  • Username: cusadmin
  • Password: password (or your current WiFi password)

3. Select Wireless from the main menu bar at the top.

4. Select Advanced from the Wireless sub-menu.

5. Turn band steering on or off by selecting the Enabled or Disabled button.

bandsteer.PNG

6. Select the Save Changes button.

 

When the option is enabled, your devices will only see one WiFi network name and your modem will automatically select either the 2.4 GHz or 5 GHz network to optimize your WiFi performance. This is what you have active now. In your case you have to disable it so that you can have both network names Smiley 

 

Hope that helps! 

 

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Re: Switch back to 2 networks (2.4 - 5G)

Hey @SimiD!

 

It is possible to turn off band steering, as long as you have a supported modem. Do you have one of the below? 

  • Hitron CGN3AMF Fido Wi-Fi Modem
  • Hitron CODA-4582U Fido Wi-Fi Modem 

If so, here is how you do it:

 

1. Open a browser and enter 192.168.0.1 in the address bar.

2. Log in with the default username and password.

  • Username: cusadmin
  • Password: password (or your current WiFi password)

3. Select Wireless from the main menu bar at the top.

4. Select Advanced from the Wireless sub-menu.

5. Turn band steering on or off by selecting the Enabled or Disabled button.

bandsteer.PNG

6. Select the Save Changes button.

 

When the option is enabled, your devices will only see one WiFi network name and your modem will automatically select either the 2.4 GHz or 5 GHz network to optimize your WiFi performance. This is what you have active now. In your case you have to disable it so that you can have both network names Smiley 

 

Hope that helps! 

 



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Re: Switch back to 2 networks (2.4 - 5G)

Just tried this and could not get in. Used default password and then tried with my Wifi password. Neither worked.

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Re: Switch back to 2 networks (2.4 - 5G)

Thank you for trying @Ghoggarth!

 

Do you get any error when trying to login? If so, what is it?

 

Can you also clarify if you have a compatible modem as mentioned by Nick?

 

 

 



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Re: Switch back to 2 networks (2.4 - 5G)

I have the Hitron CGN3U, and my 5G network was working. However about a week ago it stopped showing up. I wanted to check if the issue was band steering like you replied, but when I went on router settings to check, I didn't have advanced settings under wireless

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Re: Switch back to 2 networks (2.4 - 5G)

Hello @Fayeza and welcome to the Community.

 

You had a chance to restart the modem on your end to see if you get the same result?   



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Re: Switch back to 2 networks (2.4 - 5G)

Please help. I have the same issue. Router model is hitron CGN3U.

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Re: Switch back to 2 networks (2.4 - 5G)

Hey @Demola

 

Welcome to the Community. Smiley

What exactly happens when you try to follow the steps outlined above? 



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