Fido

Thanks Nick, I think the best solution to these Wifi issues with the CGN3U or the CGN3XXX series of modems and the CODA-4582U modem is for customers to just get a good quality router and just use the modem as a modem. I was doing that before I switch...

Update:After holding for over another hour until about 9:06pm, I got someone from customer service on the phone and unfortunately, I'm being told the internet queu closed at 9pm EST and it's now 9:06pm so there's nothing they can do. Wow. I have to r...

Hi Nick, Talk about misinformation. Fido is now becoming the number one company for misinformation. So yesterday, I was told by one associate in customer service that it was not possible for them to change over my modem since the modem is tied to the...

Hi Nick, I have the CGN3U model which does not support band steering. I do know that. My question is, since I have the old CODA-4582 modem and yet to send back, is customer service or technical service able to activate that one for my account instead...

Life is not fair. My CODA-4582 modem with band steering was replaced with the CGN3 modem and this particular CGN3 modem doesn't have band steering. The problem is I DO like the band steering feature as it probably connects the appropriate devices to ...