OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's PKG Contest (April 27 - May 3,...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
FEEDBACK THREAD - Fido Home Internet Firmware Trial
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used ...
Resolved! Fido Home Internet Firmware Trial
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...
Fido internet down ... and up ... and down
Since Thursday last, we have been having problems with internet service going up and down or download speed going too low to support zoom calls or video streaming. This tends to come in bursts, for example a 1 hour zoom call was interrupted 6 times, ...
Keyword Filter not working to add multiple entries
Hi All, When i try to use the router feature of keyword filter it looks like it's not working. I am able to add a keyword and it works, but when I am trying to add the 2nd entry I am getting the message: "keyword can not be null" - and of course it'...
Resolved! $150 Amazon Gift Card
Hello, I set up home internet back in august with the promotion for the $150 amazon gift card and i still have not recieved any emails or instructions on how to obtain the gift card.
Can't register account
I have a mobile account and now I am trying to register an internet account but when I register a new account using a new email. Then it will be said something went wrong, please check back later.How can I solve it?
Unable to update credit card info but with new expiry date
I tried to update the credit card expiry information, but it does not seem to keep. Tried it many times, with different browsers but it does not seem to keep. I even updated it and paid with the new expiry date info and it said that it will use it f...
