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No home internet

Live in Wasaga Beach, Ontario. Been without internet for almost 12 hrs now. Started at around 9:45am when it went down. Waited a while to se if it would come back on and nothing. So around 1pm I called support and was told the there was a major outag...

HowardA by I'm a participant level 1
  • 716 Views
  • 1 replies
  • 0 likes

Coda-4582U drops connection randomly

Ever since we had the modem Coda-4582U three weeks ago, we've been experiencing very bad intermittent connection drops: when I'm in a Zoom meeting I would be removed without telling me anything; when I'm playing video games I would be disconnected wi...

leoliuhy12 by I'm a participant level 3
  • 2343 Views
  • 5 replies
  • 0 likes

$150 prepaid MasterCard for home internet

I had signed up for home internet back in Dec 2020 and signed up to receive a email with my promised prepaid MasterCard and I'm still waiting. Does anyone else have this issue? Or this was a scan to sign up with fido? So disappointed and I've been a ...

Zaney by I'm a participant level 1
  • 630 Views
  • 1 replies
  • 0 likes

Transfer My Home Internet

I moved to a new address and I have made a request to transfer it over since July 30th but nobody seems to be able to help or get me an update. All they keep doing is sending an escalation form which we did 5 times so far but no feedback!Initially, t...

Sam116 by I'm a participant level 1
  • 632 Views
  • 1 replies
  • 0 likes