Fido Home Internet
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No Home Internet

I have just moved into a basement unit, Fido customer service has put down my address wrong and instead, given my internet to the main floor unit. Called them since 3 days ago, still no answer, the router just sitting there flashing the useless light...

Never received a gift card

Hi, I haven't received a gift card when I signed up for the internet and it's been 10 months. I never received an email for registration. Where do I go from here. Thank you

Pattycakes15 by I'm a participant level 1
  • 1223 Views
  • 1 replies
  • 0 likes

No Internet bill for August

I cannot see the Fido Internet bill for August on my account. Apparently there is an issue. Anyone else experiencing this? The agent could not even email me the bill and I need it to expense it. I have been a Fido customer since 2010 and also have a ...

veronikatri1 by I'm a participant level 2
  • 1973 Views
  • 3 replies
  • 0 likes

Resolved! Increasing internet issues

Hey everyone and Fido support, Recently I've been having problems with my home internet service. It started a few weeks ago with and has been steadily getting worse and worse. My internet connection is randomly going out during the day, and it's star...

jchau067 by I'm a participant level 2
  • 3004 Views
  • 4 replies
  • 0 likes

Missing August Bill

I regularly receive my Fido Home Internet bill on the 24th of each month. This has been the case for more than a year now. For some reason, my most recent internet bill (For August) did not show up in my email nor my Fido account either. The Fido bil...

scmchan by I'm a participant level 1
  • 1274 Views
  • 1 replies
  • 0 likes