Hey there @joseemarie!
First off, welcome to the Community
I noticed that you've also posted the same question on our French board. I'll update our reply there as well.
I understand that your printer is currently not discoverable on your Wi-Fi network.
What happens if you plug it directly with an Ethernet cable? Are you able to successfully connect and use it on your network that way?
Let us know!
I don't have any cables. I want to connect to the wifi wirelessly. No, I haven't reached out to canon because I know the issue is the Fido network. My printer has connected to other wifi networks with no problem before. Do you know which printers are compatible with the Fido wifi? I'm thinking of purchasing a new