June 2019
I move to a new address and fido as new provider and printe and scanner in one is not connecting
Solved! Go to Solution.
November
I'm having the same problem. I'm unable to get my Canon printer to work on my Fido wifi. It's an AirPrint printer but the network can't see it.
November
Hey there @joseemarie!
First off, welcome to the Community
I noticed that you've also posted the same question on our French board. I'll update our reply there as well.
I understand that your printer is currently not discoverable on your Wi-Fi network.
What happens if you plug it directly with an Ethernet cable? Are you able to successfully connect and use it on your network that way?
Let us know!
November
Hi, Saad.
I finally figured out that the only way I could connect my printer was by using the WPS button on the router. I didn't have a wire to use. Once I figured the WPS method out, it was super quick and easy. Yay!
June 2019
Hey @8w151t! Thanks for contributing your first post.
Can you help us by answering the following please:
1. What Fido service are you trying to connect the printer to?
2. If it's home internet, are you trying to connect the printer to your via Wi-Fi or cable?
Let us know.