Hi, I downloaded the hitron app but it would never connect. Is there a setting I'm missing or a different app I can use?
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We currently have two models, the Hitron CGN3AMF and the Hitron CODA-4582U.
The easiest way to differentiate one from the other is the shape, the CGN3AMF is a square and the CODA-4582U is oval
You should also be able to find the model on the back of the modem.
Hope that helps!
Welcome to the community.
Good question. Let me ask you a few questions to see if we can help:
1. What are you trying to do with the app?
2. Have you tried to uninstall the app and reinstall it?
Let us know.
yes I have uninstalled/reinstalled. it just says the app is not connected to your modem. how do I know what modem was supplied by fido - it asks if I have one of these modems (CODA, CGNM, CGNVM)
I would like to use if for pausing internet connection to my kids devices and monitoring speeds etc
Could you give us more info on the exact issue you're experiencing when you try to connect it to your WiFi? What happens exactly, is there an error message? Are you experiencing the issue when you try to log in on the app?
Keep us in the loop.