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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Resolved! returning equipment

When I cancel internet service, I got email to create my own return label to ship back the modem. Few days after the request and that modem has shipped out, I got another email from Fido with a new tracking as well as the serial number... Is it all...

Not getting 150.00 gift card... Fido must not care.

I signed up for the internet promotion that included a 150.00 gift card on October 4th. I NEVER received any email about the gift card. On November 24 I contacted fido via chat to find out what was happening. I was told that I should have gotten ...

Contact Office of the president to get issue resolve

I signed up for the internet service with Fido and was promised the promotion $150 gift card. But I never receive the gift card. I contacted customer service 5 times (Oct 2, 2020; Nov 7, 2020, Nov 23, 2020, Dec 1, 2020, Dec 23, 2020). And the answer ...

Resolved! Cannot login, Hitron login?

My Fido internet stopped working today. The internet bar says I'm connected however I can't get online. At the same time, a window pops up requiring me to log into to Hitron with a username and password. I was worried I was hacked, but checked the m...

Getting only 8Mbps speed, but signed up for 150Mbps

Connection is very slow. Often i get only around 8Mbps of Speed but i have signed up for 150Mbps. Whatsapp call doesnot work at any time. Not able to contact any Fido customer care too. waiting period is too long more than a hour at any time. please ...