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$150 Amazon gift card????

Jacky_JC
I'm a participant level 2
I'm a participant level 2

Hi

 

I signed up my fido internet on Mid September however it has been 6 weeks I still cannot receive the $150 Amazon gift card...Just wondering when I can get it?

7 REPLIES 7

saz77
I'm a participant level 2
I'm a participant level 2

 havent received my Amazon $150 gift card promised to me when I got my internet - I got  my account in Sep 2020. 

Please review 

Hi @saz77

 

Let me send you a PM to look into this. 

 

Thanks. 

 

 



FidoPierre
Former Moderator
Former Moderator

Hey @Jacky_JC

 

It can take up to 6 weeks to receive the registration email for these kinds of promotional offers from the time that you first install the modem.

 

Did you get a chance to double-check that the email wasn't accidentally sent to the spam or junk folder of your email?  



Jacky_JC
I'm a participant level 2
I'm a participant level 2

I just checked my junk folder or delete folder for my email box, but didn't find any registration email...and it is already exceed 6 weeks.

Hey @Jacky_JC

 

We'll be glad to take a look on our end and escalate the request.

 

You can contact us here to get started. 

 

Alternatively, we can also send you a PM through the Community, if that works best for you. Smiley



Jacky_JC
I'm a participant level 2
I'm a participant level 2

Thanks @FidoValerie and really apprieciate for the escalation!

 

Sure please send me a PM in Community.

Hey @Jacky_JC,

 

I'm sending you a PM as we speak. Talk to you soon! 😃