April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
August 2016
September 2016
June 2016
June 2016
@Cawtau Thanks!
October 2020
I got a SPAM text message from Rogers asking for 10$ on my new phone RIGHT AFTER I clicked to finish switching my SIM on the fido website. First text I got!
December 2017
Reported text spam 7726
Example of spam sender 1613-870-0627 received Dec 6 2017 6:12pm ET
Dear Fido User, we are happy to inform you that you've been refunded due to an overcharged amount in your bill. Collect your funds here <url removed>
Cheers all! thanks @Cawtau
October 2017
Got this txt
Interac e-Transfer:
Fido has sent you Funds (80.99$)!
http://fidopaycash.com/
Fido has Overcharged your Account;
October 2017
Hi @7Bobby,
The message isn't from us. I moved your post to this thread as you will find relevant information here.
Thanks.
October 2017
Too bad their wasn't an app that blocked fraudulent texts!
November 2017
I received this scammed fund last night 05.11.17 everyone lookout please;
Fr: +1 (819) 919-5138
You've received $75.46 due to an overcharge on your last mobile bill. Claim your funds via the following link
http://mobile-trans/interac
and otherone
Fr: +1 (437) 983-8875
519 Wireless Service Refund !
(519)729-**** has received a
$53.45CAD refund !
We apologize for this issue .
Deposit your funds :
November 2017
Thanks Cawtau
November 2017
November 2017
Hello UyenK13,
Welcome to the community!
Thanks for the information! You are correct, that message is most definitely spam and not from Fido. If you still have the message, you can copy it and forward it to 7726 (SPAM) for evaluation and addition to the spam filter (see here).
Hope this helps
Cheers
July 2017
July 2017
Hey @Lethaldraven,
We're definitely not giving out numbers.
I can assure you that we're working hard on getting to the bottom of this for our customers!
August 2017
I got a text message tonight from 1-604-338-6258 stating:
"Fido Alert: Fido Solutions has sent you a refund due to a billing error. Please accept your Money transfer by clicking the following link:" <link provided>.
I did not click the link. This doesn't seem right. Feedback?
August 2017
August 2017
Hello to all!
New to Fido and Canada. I received sms scam in the past and deleted them. Today i received a call from 4168478756. Automatic answer that i am the lucky one and air canada gives me 9999 $ plus more.....for your information.....
Vagelis
August 2017
August 2017
Hello @spinty02,
Welcome to the community!
That is definitely a spam text, you can forward it to Fido so they can try to stop these types of spam.
All you need to do is forward the spam SMS to 7726 (SPAM). You can do this by pressing and holding on the body of the text and then press the forward button. You will not be charge any fees for doing this.
June 2016
Hello Fido,
I've received a phishing text message from number (415) 549-3348. So just a heads up for anyone who is a customer and Fido to track them down.
Their message contained this:
Hi it's Fido: your online access has been disabled due to an incorrect or missing information. Please login to your account as soon as possible to regain access of your account. http:// fido-alert . net/ deactivated-account.php? id=9e3541739af4bb5f4bd51247964d2173 & number = <myphonenumber>
^ Do not attempt to enter your information, I cut up the link for that purpose.
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