April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
October 2017
Too bad their wasn't an app that blocked fraudulent texts!
November 2017
I received this scammed fund last night 05.11.17 everyone lookout please;
Fr: +1 (819) 919-5138
You've received $75.46 due to an overcharge on your last mobile bill. Claim your funds via the following link
http://mobile-trans/interac
and otherone
Fr: +1 (437) 983-8875
519 Wireless Service Refund !
(519)729-**** has received a
$53.45CAD refund !
We apologize for this issue .
Deposit your funds :
November 2017
Thanks Cawtau
November 2017
November 2017
Hello UyenK13,
Welcome to the community!
Thanks for the information! You are correct, that message is most definitely spam and not from Fido. If you still have the message, you can copy it and forward it to 7726 (SPAM) for evaluation and addition to the spam filter (see here).
Hope this helps
Cheers
July 2017
July 2017
Hey @Lethaldraven,
We're definitely not giving out numbers.
I can assure you that we're working hard on getting to the bottom of this for our customers!
August 2017
I got a text message tonight from 1-604-338-6258 stating:
"Fido Alert: Fido Solutions has sent you a refund due to a billing error. Please accept your Money transfer by clicking the following link:" <link provided>.
I did not click the link. This doesn't seem right. Feedback?
August 2017
August 2017
Hello to all!
New to Fido and Canada. I received sms scam in the past and deleted them. Today i received a call from 4168478756. Automatic answer that i am the lucky one and air canada gives me 9999 $ plus more.....for your information.....
Vagelis
August 2017
August 2017
Hello @spinty02,
Welcome to the community!
That is definitely a spam text, you can forward it to Fido so they can try to stop these types of spam.
All you need to do is forward the spam SMS to 7726 (SPAM). You can do this by pressing and holding on the body of the text and then press the forward button. You will not be charge any fees for doing this.
June 2016
Hello Fido,
I've received a phishing text message from number (415) 549-3348. So just a heads up for anyone who is a customer and Fido to track them down.
Their message contained this:
Hi it's Fido: your online access has been disabled due to an incorrect or missing information. Please login to your account as soon as possible to regain access of your account. http:// fido-alert . net/ deactivated-account.php? id=9e3541739af4bb5f4bd51247964d2173 & number = <myphonenumber>
^ Do not attempt to enter your information, I cut up the link for that purpose.
*Title edit
June 2016
July 2016
Just received a spam/phishing sms.
number: +16478775320
sms msessage: Your RBC Account is blocked. Click Here to restore your card access http://wwww1.royal-rbc.oaklandfinishing.com
Do not click on this link as it may have malware that could be downloaded into your phone.
Thanks,
Silent
*Title edit
July 2016
I moved your original post since we already had a similar one. Thanks for the report @silentbuddha!
June 2016
i received a message from a number 219 267 1672 who claimed to be Fido, and gave me a site of Fido-Alert.net
to login my Fido account. I think it is a phishing website. Please watch out for this kind of fraud.
***Edited title***
June 2016
June 2016
June 2016
June 2016
received a message your online profile has been disactivated for security concerns. Please login as soon as possible from the following link.
http://fido-safety.com/account.php?id=9e3541739af4bb5f4bd512479644d2173&number=
This text came from 12812588078 this number is registered in Texas. It is propably a scam,
has anyone received similar.