Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Hey @jonathan8754,
This definitely wouldn't be coming from Fido.
If ever money is owed to you from us, it wouldn't be sent by an e-transfer. It would be sent by a cheque if your account is cancelled or added as a credit balance to your bill.
Hope this helps!
Hey @Mark787,
Welcome to the Community!
This is definitely not from Fido so be sure to forward the message to 7726 (SPAM) and avoid clicking on the link. You can then safely delete the message.
As a general rule, all your charges and credits will be available on your Fido invoice. This can be accessed on Fido.ca at all times, and we will never send you a suspicious link to click on.
You can find more information on scam text messages here: https://fido.ly/37QPQt4
Hope this clarifies, and let us know if you have any questions.
Hi, any reason why I can't forward the pspam messages anymore. It's text with a url but it says it's an MMS.
Hello Pirata,
Thanks for the information! The SPAM reporting centre is not able to receive MMS messages .I understand that the message appears to only contain text. However, you should note that MMS isn't limited to picture or video messages. In this instance, the inclusion of a Subject header (similar to email) will be considered MMS as well (even if the header is left 'blank'). In order to be able to forward the message to 7726, you would need to first remove the Subject header prior to sending the message.
Unfortunately, it seems as though the spammers/scammers have caught on to message reporting as most of the SPAM messages I now receive are MMS as well. Removing the header will allow the rest of the message to be forwarded as SMS.
Hope this helps 😀
Cheers
Hello @mikeyjpas,
We can't block the number from our end. You did well to report the number to 7726. That would be the only you have to have this looked into.
Thanks for the heads up @Ds1211! That's definitely not from us and you can forward it to us at 7726. 
We've also moved your post to this thread for visibility.
Hello @HN11,
That is definitely a spam message.
You can send any spam SMS you receive to 7726 (SPAM). This will submit the message to be audited and then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send it to 7726. No additional charges apply for using this service.
You can also get more information here.
Hey @ShaunaS!
We do have measures in place to combat spam/fraudulent phone calls and we're working hard both with the CRTC and industry partners in order to fight these fraud/spam attempts.
That said, it does prove tricky as the numbers can often be spoofed and may be legitimate numbers. The one mentioned above does seem to be a toll-free number. What we suggest, is that anyone receiving these calls reports them asap. The best place to do this would be directly to the Canadian Anti-Fraud Centre. You can do that here.
I hope that helps out!
Hey @wendywlyoung! Philippe here. I hope you're doing well.
That looks like it could be a spam number. It's certainly not from us. I suggest you simply block in on your phone to avoid dealing with it.
