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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Thread for reporting SMS spam
Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...
Back orders
I placed order for iPhone 13 (used) and I received confirmation same day that device will be shipped 2-5 and working days, next week I will be called and they told me it's back order!Every week I'm calling and receiving confirmation I'll receive it s...
Fido charged me 458.67$ extra for no reason.
Hi Fido, didn't expect this from you. I am student and recently I had to pay 458.67$ extra only because you don't care I think, you only care about making money. Here's the story: my 1000 mins long distance calling limit showed 'unlimited' and only t...
Complain against an agent.
Hi, Im sorry this is a complain against an agent (Name: Harman, Interaction ID: I2155982446)Do cx service agent has any right to hung up the call? My wife was on a call with an agent, that agent kept her waiting for a simple issue. That agent said to...
Leaving Fido
I am leaving Fido. After getting my bill in November, I was surprised to see a lower bill than normal. I called when I realized I wasn't charged for a plan cost. I explained to the employee that I was wanting to prevent being charged for this plan o...